Apple finds quality problems in some iPhone X models

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When the iPhone X was released a year ago, it ushered in a new look and feel for Apple's handsets.

As with the MacBook Pro replacement program, you can either visit an Apple Store, authorized service center or mail your iPhone X. Once received, Apple will replace the entire display module regardless of warranty status. Apple has announced a fix program for affected devices with 128GB and 256GB of solid-state drives.

Credit: Tom's GuideLate yesterday (Nov. 9), Apple posted a support note confirming that the screens some of iPhone X models either aren't responsive to touch or may respond intermittently.

Same as with the iPhone X, Apple or an Authorized Service Provider will replace the SSD for free.

It's unclear how widespread the problem is, but an online search provides more than a few instances of iPhone X users complaining about the responsiveness of their iPhone X screens. The iPhone X went on sale last November and was discontinued when the iPhone XS and iPhone XR models were introduced in September. In other words, you will have to pay for a new screen separately, which might cancel out the need for a free display module replacement. The company also said that some 128GB and 256GB solid-state drives in 13-inch MacBook Pros have an issue that could result in data loss or drive failure. Of course, all repairs will be completed free of charge.

Meanwhile, Apple has also confirmed that a limited number of 13-inch non TouchBar MacBook Pros that were sold between June 2017 and June 2018 may suffer from data loss or failure.

The device in question is the "MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)".

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