Uber, like many other companies (read the fine print, y'all), had "a clause in its user agreement - and its employment contract - that requires a person to waive his or her constitutional right to take Uber to court".
They can "tell their story wherever and however they see fit", West said.
" We believe it is extremely, crucial to enable survivors of sexual assault and unwanted sexual advances the control and company that was, honestly, removed from them because event", Uber's primary legal officer, Tony West, informed the reporter in a phone interview. Riders, passengers, and employees in the USA will now have the option of taking the company to court, or going through a mediator where confidentiality is optional. In order to "do better" (or at least give that impression), Uber is now changing policies it should never have had in the first place. Yay?
In a series of changes, Uber announced it would no longer force victims of sexual assault into mandatory arbitration and would instead allow them "choose to resolve their individual claims in the venue they prefer".
Lyft's ride-hailing service is following market leader Uber's example and dropping a requirement that kept a lid on allegations of sexual misconduct made by its passengers and drivers.
Uber also plans to publish a safety transparency report, including data on sexual assaults and other incidents that happen on the stand. Uber has yet to bring out the details of exactly what this report will entail including what time period it will cover, but it is supposed to include the number of sexual assault complaints the company has established. "Victims are more likely to come forward knowing they can proceed as a group".
This means anyone who claims they that have been assaulted and wants to sue Uber can pursue their case in open court and appeal for a trial by jury. "This is the beginning of a longer process needed to meaningfully improve safety".
This announcement comes a couple of weeks after an investigation found that more than 100 stateside Uber drivers had been accused of sexually assaulting or harassing passengers in the last four years. Hopefully, more companies will follow suit before there are problems. Khosrowshahi has vowed to "do the right thing", fix the damage from previous missteps and lure back alienated riders who defected to rivals such as Lyft.
The upheaval in Uber's leadership was prompted in large part by one woman, Susan Fowler, who publicly shared her story about experiencing egregious sexual harassment at Uber and reporting it, repeatedly, to managers and human resources reps who dismissed her concerns and threatened retaliation.