HP has announced a worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries.
The recall was issued Thursday after eight reports of lithium-ion battery packs overheating, resulting in property damage in some cases and at least one minor injury, according to the Consumer Product Safety Commission. The website also has instructions for customers to initiate the validation utility to check their battery and what to download if their battery is included in the recall.
To view the full article, register now.
The batteries were also sold as accessories or provided as replacements through HP, or an authorized HP Service Provider. Affected batteries pose a fire threat and could burn users, so if you've bought such an HP device since late 2015, you should check to find out if you're impacted. The batteries were shipped in the computers and workstations sold from December 2015 through December 2017 for approximately $300-$400.
Affected models include HP ProBook, HP ZBook, HP x360, HP Envy m6, HP Pavilion x360 laptops and more.
HP has set up a recall site and released a BIOS update. HP strongly recommends accepting Battery Safety Mode so that the notebook or mobile workstation can be safely used by connecting to an HP power adaptor.
Customers can visit HP's website to see if they were affected, and can get a free battery replacement.