Some parents are breathing a sigh of relief after Amazon said it has started to offer refunds to consumers for unauthorized in-app purchases made by children. Amazon has since then changed the in-app purchase interface and added more parental controls, while also giving refunds to some consumers who complained. Kids could charge their parents up to $99.99 for a single in-app purchase, often without needing a password, according to the FTC.
If you have a child under 18 years old and they made in-app purchases without your permission between November 2011 and May 2016, you can apply for a refund. It was learned that in most cases, children bought virtual items in the mobile games they play. It noted Amazon didn't provide enough disclosures or ask parents to approve the purchases children made.
The FTC and Amazon then chose to settle, which allowed the refund process to begin.
A federal court found Amazon liable for these charges and ordered the company to give refunds.
A federal judge ruled in April 2016 that, as the FTC had charged in filing suit in 2014, Amazon billed consumers for in-app charges by kids using mobile apps in online games and elsewhere that had been downloaded via Amazon's app store.
The refund process is simple.
Users have until May 28th 2018 to submit their claim.
Google also settled a case in 2014 with the FTC over unauthorized in-app purchases made by kids. The company may contact you for additional information after you file the request. Its stock hit a new milestone yesterday topping out at $1,000 for the first time.